Legal
Service Level Agreement
Last updated: June 1, 2026
Uptime Guarantee
VoxuHosting guarantees 99.99% network uptime for VPS and dedicated server services, measured monthly.
Service Credits
| Monthly Uptime | Service Credit |
|---|---|
| 99.0% - 99.99% | 10% |
| 95.0% - 98.99% | 25% |
| Below 95.0% | 50% |
Exclusions
SLA credits do not apply to scheduled maintenance, force majeure events, customer-caused issues, or third-party service failures.